How your personal data is collected, stored, and kept secure — all clearly explained here. Zid Baaz believes transparency is the best policy.
Secured with 128-bit SSL Encryption
Your relationship with Zid Baaz is built on trust. When you register, play games, or make a payment — each step involves sharing certain information with us. This Privacy Policy explains exactly how we use and protect that information.
This policy applies to the Zid Baaz website, mobile app, and all associated services. As an internationally licensed gaming operator, Zid Baaz is committed to upholding international standards in data protection.
Continued use of the platform will be taken as your acceptance of this privacy policy. We will notify you in advance of any changes.
If anything on this page is unclear or you'd like to know more, reach out to our Bengali-speaking support team via Live Chat — available 24/7.
Zid Baaz only collects information that is strictly necessary to operate the platform, maintain security, and provide you with the best possible service.
| Data Type | When Collected | Why It's Needed |
|---|---|---|
| Mobile Number | Upon registration | Identity Verification & OTP |
| Email Address | At registration (optional) | Important Notice |
| Date of Birth | Upon registration | Age Verification (18+) |
| Copy of ID Document | For KYC Verification | Legal Obligations |
| Payment Information | In transactions | Deposits & Withdrawals |
We never collect your full payment card number or PIN. All payments are processed through a secure third-party gateway.
Your data is used only for specified purposes. Zid Baaz never uses your information for unrelated purposes or sells it to third parties.
With your consent, Zid Baaz may send you SMS or email updates about new games, special offers, and promotions. You can withdraw this consent at any time through your account settings.
Zid Baaz never sells or rents your personal data. However, in certain specific circumstances, necessary information may be shared with selected parties.
| Who We Share With | What Data | Why |
|---|---|---|
| Payment Processors (bKash, Nagad) | Transaction Data | To Process Payments |
| Game Providers | Player ID & Session | Game Operations |
| Licensing Authority | Scheduled Reports | Legal Obligations |
| Security Partners | Device & Behavioural Data | Fraud Prevention |
| Law Enforcement Agencies | As directed by court order | Legal Obligation |
Only the minimum necessary data is shared with third parties. All partners operate under their own data protection agreements.
Zid Baaz follows industry-leading standards for data protection. Our security operates across multiple layers, so your information stays protected even if one layer is compromised.
In the event of a security breach, we will notify affected members within 72 hours and take the necessary steps.
Zid Baaz uses cookies to operate its website and app. Cookies are small text files stored on your device that help enhance your experience.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Your data is not kept longer than necessary. However, certain information must be retained for a specified period to meet legal obligations and security requirements.
| Data Type | Retention Period |
|---|---|
| Active Account Data | For as long as the account remains active |
| Financial Transaction Records | 7 Years from the Transaction Date |
| KYC Documents | 5 years after account closure |
| Gaming History | 3 years after account closure |
| Support Chat Logs | 2 years from the last conversation |
| Cookie Data | Up to 12 months |
Once the retention period ends, data is securely deleted or fully anonymised.
Zid Baaz strictly prohibits collecting data from or providing services to anyone under the age of 18. If a minor's data is collected by mistake, it will be deleted immediately and the account will be terminated.
If minors are present in your household, set up parental controls on Zid Baaz. Visit our Responsible Gaming page for full details.
As a Zid Baaz member, you have important rights over your own data. These rights are free to exercise.
To exercise any of these rights, contact our support team or email support@zidbaaz.bet. We are required to respond within 30 days.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated Data Protection Team.
This Bengali version of the policy is provided for the convenience of Bangladeshi members. In the event of a legal dispute, the English version shall be considered final.
Six principles that set Zid Baaz's data protection apart
Your data is never sold to advertisers or data brokers — this is an absolute, non-negotiable policy.
Independently VerifiableOnly what's strictly necessary is collected — nothing more. Requesting unnecessary information goes against Zid Baaz's principles.
Data MinimizationEvery communication between your device and our servers is encrypted with 128-bit SSL.
HTTPS at All TimesContact support at any time to find out exactly what information we hold about you.
Response within 30 daysYour data will be permanently deleted upon account closure or upon a specific request.
After the Legal Retention PeriodYou will be notified by SMS or email before any significant changes are made to the Privacy Policy.
7 Days' Prior NoticeYour rights as a member of Zid Baaz
You may request a complete copy of all information we hold about you. Requests will be fulfilled within 30 days.
If your account contains incorrect information, submit a correction request — we will update it as quickly as possible.
Once the legal retention period has expired, you may request deletion of your account and associated data.
You have the right to receive your data in a standard, machine-readable format (JSON/CSV).
You can opt out of marketing SMS or emails at any time — through your account settings or by contacting support.
If you disagree with a decision made by an automated system (such as an account flag), you can request a human review.
Privacy — Frequently Asked Questions
Your privacy is protected at Zid Baaz — join now with that confidence and enjoy 500+ games.
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